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Grievances & Complaints

This feature of ClarkPhilippines.com is designed to enable residents, tourists and visitors to Pampanga Clark Freeport Zone to submit their complaints and grievances. The objective is to provide the respective institutions or establishments with candid feedbacks and comments that they might not otherwise receive.

Your complaints will be reviewed by the editor before publishing. Please make sure that your contact details are accurate to ensure that you are able to receive feedback, reports and comments about your complaints and grievances.




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Pampanga Clark Philippines operates at high standards that international tourists and frequent business travelers as well as local executives are accustomed to. Clark is a Freeport Zone that provides unique privileges to businesses located on base. It also offers attractive incentives to foreign and local investors. Located just 70 minutes from capital of Philippines Manila, Clark is not only an investment destination but also a good option for retirement as well as a very popular spot for residents of Manila to travel out of town on a short getaway or holidays. Each year, thousands of visitors and tourists travel to this famous city in North Luzon to enjoy the quality lifestyle that many characterize as the laidback leisure style of living commonly seen in suburban towns and communities in the U.S. Exciting nightlife options are amply provided by neighboring Angeles City which is well known for its bars and entertainment establishments. Angeles City Pampanga is highly regarded as the entertainment capital of the Philippines. Seaport Subic which is also a Freeport, is connected to Clark via a newly completed SCTex (Subic Clark Tarlac Expressway) which cuts the journey between the two Freeports to a mere 25 minutes without any city driving along the way.

The business and resident communities of Pampanga Clark Freeport are anxious to maintain a high standard within the base. The quality of living offered by Clark distinguishes this city from Manila, Cebu and Davao. Public services such as this ClarkPhilippines.com web site helps the community monitor its performance, react quickly to undesirable incidences and ensure the rectification of flaws in the system.


One Response to “Grievances & Complaints”

  1. 1
    Anonymous Says:

    Airphil Express -Worst airline ever! Why do we allow Airphil Express to continue running it’s business! Pls Help! My relative from the States asked me to book a flight for her as she will be coming over to attend a reunion in her province. Yesterday, Airphil Express called saying that the flight booked at Air Philippines Express (Airphil Express) last June is cancelled and they’re not servicing flights to that province anymore. It is now November. Why cancel it days before the departure? Then what? They should have cancelled it months ago so I can book at other airlines. There was no assistance from Airphil whatsoever.
    With my busy schedule it’s not easy to refund tickets and find another airline, besides prices of airline tickets shoot up the nearer your departure time is. Airphil express just dropped us cold and left us alone to solve this problem. There was not even an email regarding that. Aren’t airline customers protected from this?

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